FAQ

F – Frequently Asked Questions Shopping with us is simple and secure. Browse our catalog, add the items you want to your cart, and complete your purchase through our encrypted checkout system. We accept credit and debit cards as well as PayPal, ensuring safe and trusted payment options. Once your order is confirmed, it is processed within 24 to 48 hours. Delivery takes between 7 and 14 business days depending on your location. International shipping is available, though costs and timelines vary by country. After your package has been shipped, you will receive an email with a tracking number so you can follow its progress.

A – Answers You Need For your safety, all transactions are protected with advanced encryption and strict privacy standards. Please note that once an order has been placed, it cannot be modified or canceled. Our customer service team is available 24 hours a day, 7 days a week, and can be reached via email or through the contact form on our website. If you have additional questions or concerns, you can also start a live chat with our customer service section for immediate assistance.

Q – Questions About Policies We are committed to transparency and fairness. Our policy is that we do not accept returns or offer refunds once products have been delivered. The only exceptions are if the product is defective or if we made an error in fulfilling your order. In such cases, we will promptly replace the item or correct the mistake at no additional cost to you. This ensures that every customer feels safe knowing they will receive exactly what they ordered, or a proper replacement if something goes wrong.